Granite State Rainbow Play Systems respects the privacy of you and your family
Therefore, we will use our best efforts to protect the privacy of visitors to this website.
Types Of Information We Collect And How It Is Used
Granite State Rainbow Play Systems gives you access to all of the information and features on http://granitestaterainbowplay.net. Granite State Rainbow only gathers the following personal information when voluntarily submitted by you: first and last names, mailing address, e-mail address, country, and ZIP/postal code. At your request, Granite State Rainbow will send you price lists and catalog link by e-mail or a hard copy catalog and price list by mail carrier. If you do not elect to receive such materials, do not fill out the request forms.
You may opt-out of these communications with us at any time by following the opt-out instructions included in each e-mail communication that you receive.
If you're located in Maine, Granite State Rainbow will forward your catalog and/or price list request to the Rainbow Play Systems dealer in Maine, to be processed by that dealer.
Granite State Rainbow sells children’s products for purchase by adults and, therefore, does not solicit or collect personal information from anyone under the age of 18. If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.
Granite State Rainbow also reserves the right without incurring any liability to you to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the website, to fulfill your requests or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Links To Other Sites
We may provide links to sites which are not operated by Granite State Rainbow Rainbow. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.
Currently, we do no use "cookies" on the website. If that changes in the future, we'll update the policy, accordingly.
Exclusive Lifetime & Five-Year Warranties
You can register your Rainbow Play System and file a warranty claim online at: register.rainbowplay.com/warranty
Contact Rainbow's Warranty Department directly at: 1-877-901-7625.
View/Print Exclusive Lifetime, Five Year, and One-Year Warranties
(Excludes Super Funhouse, Fiesta, Backyard Circus, Carnival & All-American Series.)
For a complete list of warranties from previous years or to submit a claim, please visit Rainbow's online warranty page.
This warranty covers the Sunshine, Rainbow, Monster, King Kong, and Imaginary Play Series Exclusive Lifetime Warranty, Five-Year Warranty & One-Year Warranty
Please supervise your children’s play activity and maintain your play equipment periodically as specified in the owner’s manual.
Subject to proper installation and normal residential use, Rainbow Play Systems, Inc. warrants to the original retailer purchaser:
• All WOODEN COMPONENTS against structural failure due to wood rot or insect infestation for the period during which the original purchaser owns the system. Peeling, splintering, minor cracking caused by weather, surface cracks, knot holes and knots are natural characteristics of all wooden play equipment. Such imperfections that do not affect the structural integrity or are caused by everyday wear and tear are not covered under this warranty.
• NON-WOODEN PARTS (including, but not limited to, the scoop, spiral, and Rainbow roto wave slides, crawl tunnels, crow’s nests, panel mounts, swing hangers, tire swivels, structural bolts and vinyl coated parts (brackets, rungs and handles)) will be free from defects in material and workmanship for the period in which the original purchaser owns the system. For a period of FIVE YEARS from the date of purchase and subject to the limitations stated below, all 10-foot blow molded wave slides, tarps, chain, seats, powder-coated parts (brackets, rungs and handles), ships wheel, periscope, binoculars, rocks, trapeze bar, rings, and bubble windows will be free from defects in material and workmanship. In addition, Rainbow warrants for a period of ONE YEAR from the date of purchase that all ropes and flags will be free from defects in material and workmanship. For purposes of any warranty offered by Rainbow Play Systems, the following are not considered defects in materials and workmanship if they do not affect the structural integrity of the component or system: (1) cosmetic cracks in plastic components; (2) surface rust on hardware, swing hangers, connectors, or powder-coated components; and (3) fading, weathering, cracks/chips, peeling in coating and corrosion that does not affect structural integrity is not covered by this warranty.
Merchandise covered under the above warranties will be repaired or replaced, at Rainbow’s option, and shipped at the customer’s expense to the customer per Rainbow’s normal method and timing of shipments. All labor costs, travel expenses and any other charges involved in the installation or replacement of the parts incurred by the Rainbow showroom (or by the showroom’s authorized agents or installers) handling your warranty work will be the original purchaser’s responsibility. The warranty coverage described in this paragraph is the original purchaser’s sole and exclusive remedy. The warranty coverage described in this paragraph also lasts only as long as the original purchaser owns the play system and terminates if the original purchaser sells or otherwise transfers the unit.
It is recommended that you affix your original sales receipt to the Owners Manual and retain these documents for your records. NO WARRANTY CLAIMS CAN BE PROCESSED WITHOUT A COPY OF YOUR ORIGINAL SALES RECEIPT FROM AN AUTHORIZED RAINBOW RETAILER. Rainbow Play Systems, Inc. reserves the right to examine photographs or physical evidence of merchandise claimed to be defective, and to recover said merchandise, prior to disposition of warranty claims. Merchandise returned to our factory for examination or recovery must be
shipped freight prepaid.
USE OF THIS PLAY SET IN ANYTHING OTHER THAN A RESIDENTIAL SETTING OR APPLICATION VOIDS ALL WARRANTY COVERAGES AS DESCRIBED HEREIN. Failure to maintain the play system properly - including, without limitation and by way of example only, not staining the unit or not checking or tightening the hardware as specified in the owner’s manual - may cause the warranties described herein not to apply in certain circumstances. No warranty is offered on the following: (1) equipment subjected to abuse, negligence, improper installation, vandalism, acts of God, unauthorized alteration or attachment of equipment other than authorized Rainbow® accessories; (2) equipment subjected to improper use, service or repair; or (3) equipment subjected to excessive water.
To the maximum extent permitted by law, this warranty and the remedies set forth herein are exclusive and expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. If Rainbow Play Systems, Inc. cannot disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under any such implied warranties shall expire on expiration of the applicable warranty period. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Rainbow Play Systems, Inc. does not assume, or authorize any person to assume for us, any other liability in connection with the sale of our products.
To the maximum extent permitted by law, Rainbow Play Systems, Inc. assumes no responsibility for incidental or consequential damages which may arise from the purchase or use of our equipment. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If any provision of this limited warranty is invalid, void or unenforceable in any instance or respect, the unenforceable provision will be severed and reformed to affect the intent of this limited warranty to the maximum extent possible, and the remaining provisions shall continue in full force and effect and shall be enforced to the full extent permitted by law.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Rainbow reserves the right at any time to change product specifications or substitute similar components.
PLEASE REGISTER YOUR PRODUCT ONLINE at Register.RainbowPlay.com WITHIN 30 DAYS OF INSTALLATION OF YOUR PLAY SET. THIS REGISTRATION WILL BE USED ONLY FOR INTERNAL RECORDKEEPING PURPOSES AND TO VERIFY ORIGINAL OWNERSHIP OF YOUR PLAY SET.
We reserve the right to make modifications or changes to the product. Copyright © 2015 Rainbow Play Systems, Inc. All Rights Reserved.
"A note about wood: The wooden components in your Rainbow Play Systems swing set will have natural imperfections such as surface cracks, knots and knot holes. These are natural characteristics of wood. Natural imperfections such as these that do not affect structural integrity are not covered under this warranty."
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